PRIVACY POLICY

Singular Glass is committed to comply with Spanish and European personal data protection regulations and to ensure full compliance with its obligations, as well as implementing the security measures detailed in the General Data Protection Regulation (GDPR) (E.U.) 2016/679 and Law 3/2018, of 5th December, on Data Protection and Digital Rights (LOPD and GDD, from now on LOPD).

According to these regulations, you are informed that use of our website may require certain personal data be collected through contact forms, or by sending emails, that will be processed by Singular Glass, the Data Controller, whose information is as follows:

Company Name: Hardwired Research S.L.
Trade Name: Singular Glass
Tax ID Number: B-65885121
Office: Benet Mateu 40 08034 Barcelona
Telephone: +34 931 151 286‬
Email: studio@singular.glass

Collection and processing of data
Personal data is any information concerning a person: name, email address, postal address, telephone number, tax I.D. number, etc. Additionally, when the user visits our website, certain information is automatically stored for technical reasons, such as the I.P. address assigned by the user’s internet service provider.

Singular Glass, as the Data Controller, must suitably inform Users of this website about the collection of personal data that may be carried out, either by sending an email or by filling in the forms included on the site.

Only the data necessary to perform the hired service, or to be able to respond appropriately to the request for information made by the user, will be obtained. The data collected are identification data, and they correspond to a reasonable minimum required to carry out the activity requested. Specifically, no specially protected data is collected at any time. Under no circumstances will Singular Glass use the data obtained for purposes different to the purpose agreed with the user.

Contact form/email address
Purpose: To respond to the user’s request for information made through our contact form/s.

Legitimization: User’s use and consent legitimizes this form of processing, which may be withdrawn at any time.

Data transfer: Squarespace and Google will process data through its servers; it will do so as the data

Minimum age restriction
Only persons over 14 years of age may use this website. As required by the LOPD and GDD, in the case of children under 14 years of age, the consent of their parents or guardians will be mandatory for us to process their data.

Security measures
Singular Glass informs Users that the necessary technical, organisational and security measures available to us have been taken to prevent the loss, misuse, alteration, unauthorised access or theft of data: It guarantees the confidentiality, integrity, and quality of the information contained, according to the data protection regulations in force. The personal data collected using forms are processed only by the staff of Singular Glass or designated processors.

The Singular Glass website also has SSL encryption, which allows users to send their data using the website’s contact forms safely.

Veracity of data
The user states that all data they provide are true and correct, and they agree to keep them up to date. The user will be responsible for the truthfulness of their data and will be solely liable for any conflicts or disputes that may result from their falsification. It is essential that, for us to keep personal data up to date, the user informs Singular Glass whenever there has been any modification to their data.

How a User can exercise their rights
The LOPD and the GDPR grant interested parties the option of exercising several rights related to processing of their data. To do so, the user must contact us, providing a copy of documentation proving their identity (I.D. card or passport), by email sent to studio@singular.glass, or by written communication sent to the address provided in our Legal Notice. This request should also include the following information: User’s name and surname, demand, address, and supporting data.

The user must exercise these rights himself/herself or by a person authorized as the user’s legal representative providing documentation attesting to such representation.

User may exercise the following rights:

  • The right to obtain information on whether their data is being processed, the purpose of any processing done, as well as the information available on the origin of such data and the communications made or planned with it.

  • The right to rectification, where personal data are incorrect or inaccurate. The user may also request that data found to be inadequate or excessive be deleted.

  • The right to request limitation in relation to processing of their data, in which case said data will only be retained by Singular Glass to exercise or defend claims.

  • The right to oppose: User has the right to request that their data not be processed or that processing be ceased in cases where their consent is not necessary for processing. Users may oppose commercial prospecting files or decisions related to the person concerned that are based solely on automatic processing of their data, unless further processing is required for legitimate reasons or to exercise or defend potential claims.

  • The right to data portability: if the user would like their data to be processed by another company, Singular Glass will provide the user with a portable copy of their data in an exportable format.


If the User grants consent for a specific purpose, they have the right to withdraw this consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.

We are committed to enforcing all these rights within the maximum legal deadline of 10 business days.

If the user believes there is an issue with how Singular Glass processes their data, they can contact our data protection officer or the appropriate data protection authority. The Spanish Data Protection Agency (AEPD) is the control authority in Spain.

Data retention
Requested information of Users’ personal data collected by contact form or by email will only be used strictly during the time necessary to fulfil the request for information, or until consent is withdrawn. The data of Users who subscribe to our newsletter will be kept indefinitely until the consent granted is withdrawn.

Customers’ personal data will be processed until the end of the contractual relationship. The particular data retention period shall be the minimum necessary, and it may be maintained for:

  • Four years: Law on Social Infringements and Sanctions, related to obligations in matters of affiliation, contributions, payment of wages; Arts. 66 et seq. General Tax Act (accounting).

  • Five years: Art. 1964 of the Civil Code (personal actions without special deadline).

  • Six years: Art. 30 of the Commercial Code, related to accounting records and invoices.

  • Ten years: Art. 25 of the Law on the Prevention of Money Laundering and Financing of Terrorism.

  • No term: disaggregated and anonymised data.


The data of Users who have subscribed to our newsletter will be kept indefinitely until the consent granted is withdrawn.

International data transfer
Singular Glass uses the services of Squarespace, MailChimp, LinkedIn and Gmail, companies located in the United States.

The user expressly and unequivocally grants their consent for the processing of their data and the international transfer of their data to associated companies and service providers.

Confidentiality
The information supplied by the user shall be regarded as confidential and may not be used for purposes other than those described herein.

Singular Glass is obliged to refrain from disclosing information about the user’s claims, the reasons for the information requested, or the duration of its relationship with the user.